Privacy policy

Privacy Policy

Effective Date: 1st April 2026

At NEXVORO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)

b. Non-Personal Information

  • Browser type and device details
  • IP address
  • Pages visited and browsing behavior

c. Order Information

  • Products purchased
  • Transaction details
  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide shipping and delivery services
  • Communicate with you regarding orders or inquiries
  • Offer customer support
  • Improve our website, products, and services
  • Send promotional emails or offers (only if you opt-in)
  • Detect and prevent fraud or misuse

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand customer behavior
  • Improve website performance and marketing

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We may share your information with trusted third parties, including:

  • Payment processors (e.g., Razorpay, Stripe, PayU)
  • Shipping and logistics partners
  • Analytics providers (e.g., Google Analytics)
  • Marketing and advertising partners

These parties only access necessary information and are required to keep your data secure.

5. Shopify and Third-Party Platforms

Our store is hosted on Shopify, which helps us operate our business and provide services to you. Your data may be processed by Shopify and its partners to improve performance, security, and user experience.

For more details, you may review Shopify’s privacy policy.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications at any time

To exercise your rights, contact us at:
📧 suport.nexvoro@gmail.com

8. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal obligations
  • Resolve disputes and enforce policies

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns, please contact us:

📧 Email : support.nexvoro@gmail.com
📍 Address : Mumbai, India