Terms of service

Terms of Service

Effective Date: 1st April 2026

Welcome to Nexvoro. These Terms of Service (“Terms”) govern your use of our website, products, and services.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility & Account Responsibility

  • You must be at least 18 years old or the age of majority in your region
  • You agree to provide accurate and complete information
  • You are responsible for maintaining the confidentiality of your account
  • You accept responsibility for all activities under your account

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

2. Products & Descriptions

We strive to ensure all product details, images, and descriptions are accurate.

However:

  • Product appearance (colors, size perception) may vary due to screen settings
  • We do not guarantee that all descriptions are error-free or complete
  • Products may be modified or discontinued at any time without notice

3. Orders & Acceptance

  • Placing an order is an offer to purchase, not confirmation
  • Orders are accepted only after confirmation from us
  • We reserve the right to cancel or refuse orders due to:
    • Product unavailability
    • Pricing or listing errors
    • Suspected fraud

If payment is already made, a full refund will be issued.

4. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise
  • Prices may change without notice
  • Payments must be made via approved payment methods

We are not responsible for:

  • Payment failures due to third-party gateways
  • Banking or transaction processing delays

5. Shipping & Delivery

  • Orders are processed within 2-7 Business days depending on the location.
  • Delivery timelines are estimates, not guarantees
  • Delays may occur due to:
    • Courier issues
    • Weather conditions
    • Customs or regulatory delays

We are not liable for delays beyond our control.

6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

  • Items must meet return eligibility conditions
  • Refunds are processed after inspection and approval
  • Shipping charges may be non-refundable unless due to our error

7. Prohibited Use

You agree not to use our website for:

  • Illegal or fraudulent activities
  • Violating any laws or regulations
  • Infringing intellectual property rights
  • Uploading malware, spam, or harmful content
  • Attempting unauthorized access to systems

We may terminate access if these terms are violated.

8. Intellectual Property

All content on this website (including logos, images, text, and design) is the property of NEXVORO.

  • You may not copy, reproduce, or distribute content without permission

9. Third-Party Services

Our website may include third-party tools or links.

We are not responsible for:

  • Third-party websites
  • Payment gateways
  • External services

Use them at your own risk.

10. Shopify Platform

Our store is powered by Shopify, which enables us to provide our services.

However:

  • All purchases are made directly with Nexvoro
  • Shopify is not responsible for product-related issues or transactions

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the product

We do not guarantee uninterrupted or error-free service.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, unless required by law.

13. Indemnification

You agree to indemnify and hold Nexvoro harmless from any claims, damages, or losses resulting from:

  • Your violation of these Terms
  • Your misuse of our services
  • Your violation of any law or third-party rights

14. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts located in:
📍Mumbai

15. Changes to Terms

We may update these Terms at any time.

  • Changes will be posted on this page
  • Continued use of the website means you accept the updated Terms

16. Contact Information

For any questions:

📧 Email: support.nexvoro@gmail.com
📍 Address:Mumbai, India