Shipping policy
Shipping Policy
Effective Date: 1st April 2026
At NEXVORO, we are committed to delivering your orders quickly, safely, and efficiently. Below are the complete details of our shipping process.
1. Shipping Coverage
🚚 We offer FREE shipping across India on all orders, with no minimum purchase required.
2. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation
- Orders are processed on business days only (excluding weekends and public holidays)
- Once processed, your order is handed over to our logistics partner for dispatch
3. Delivery Timeframes
Estimated delivery time:
- Standard Delivery: 5–10 business days
- Remote Areas: May take slightly longer depending on accessibility
⚠️ Delivery timelines are estimates and not guaranteed
4. Shipping Costs
- We provide FREE shipping on all orders across India
- No hidden charges at checkout
5. Tracking Information
- Once your order is shipped, you will receive a tracking number via email or SMS
- You can track your order in real-time using this link
6. Delivery Delays
While we aim for timely delivery, delays may occur due to:
- High order volumes
- Weather conditions
- Courier or logistics issues
- Unexpected external factors
We appreciate your patience in such situations.
7. Incorrect Address & Failed Delivery
- Please ensure your shipping details are accurate
- We are not responsible for orders delivered to incorrectly provided addresses
If delivery fails due to:
- Incorrect address
- Customer unavailability
👉 Re-delivery may be attempted, and additional charges may apply
8. Lost or Delayed Orders
If your order is significantly delayed or appears lost, please contact us:
We will investigate and assist you promptly.
9. International Shipping
Currently, we do not offer international shipping.
(👉 If you plan to expand later, we can update this)
10. Contact Us
For any shipping-related queries:
📧 Email: support.nexvoro@gmail.com
📍 Address: Mumbai, India